Support

We’re here to help

A question about using Log+Key, a technical problem or a request? Get in touch — we reply the same business day.

How to reach us

Four direct lines to our team

Give us a call — on business days you’ll reach our team directly in Aachen.

A quick photo of the terminal, or a short question in passing.

Send us your question — we reply the same business day.

Chat with us directly on the site. The chat is provided by HubSpot and only loads after you start it.

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Support form

Your message goes straight to support@log-key.de — the more specific your request, the faster we can help.

Your support request isn’t handled by an anonymous ticket queue — we answer personally.